All orders are processed within 5 business days after payment is received. (For made-to-order items, processing may take up to 4 weeks —please check individual product details.)
We will notify you if there are any delays due to unforeseen circumstances.
Shipping Rates & Delivery Times
Standard Shipping: Estimated delivery within 3-10 business days. Rates calculated at checkout.
International Shipping: We ship worldwide! Delivery times vary by destination.
Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number to monitor your package’s journey.
Please allow up to 24 hours for tracking information to update.
Customs, Duties, and Taxes
For international orders, any customs fees, import duties, or local taxes are the responsibility of the buyer. These charges vary by country and are not included in the shipping fee.
Packaging
We take great care to package your items securely and sustainably whenever possible. If your item arrives damaged, please contact us at elizabeth@artifactstudio.co.uk with photos, and we’ll make it right.
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